Certifications & Professional Development

Continuous learning is a core part of my professional development. I regularly deepen my expertise in product management, user experience, service design, agile delivery, and data-driven decision-making, with a strong emphasis on practical application and real-world problem solving. The following certifications reflect both completed training and ongoing specialization.

Completed Certifications

• Service Design: How to Design Integrated Service Experiences – Interaction Design Foundation (IxDF)

  Focused on designing holistic service ecosystems by mapping customer journeys, identifying critical touchpoints, and aligning front-stage and back-stage processes. The course emphasized systems thinking, stakeholder alignment, and the integration of digital and physical service components to create coherent and effective user experiences.

• User Research – Methods and Best Practices – Interaction Design Foundation (IxDF)

  Covered planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and synthesis techniques such as affinity mapping and insight clustering. Particular emphasis was placed on translating research findings into actionable product decisions.

• AI for Designers – Interaction Design Foundation (IxDF)

  Explored the principles of human-centered artificial intelligence, practical use cases of machine learning in digital products, and the ethical and usability implications of AI-driven features. The course also addressed transparency, trust, and responsible design practices.

• Gamification – How to Create Engaging User Experiences – Interaction Design Foundation (IxDF)

  Focused on motivational psychology, behavioral design principles, and the structured application of gamification elements such as feedback loops, progress systems, and reward mechanisms to increase engagement and long-term retention.

• Business English – WBS Trainings AG, Bayreuth

  Strengthened professional communication skills in international business and technical contexts, including writing documentation, presenting complex topics clearly, and collaborating in distributed teams.

Certifications in Progress

• Professional Scrum Product Owner I (PSPO I) – Scrum.org

  Deepening knowledge of value-driven product development, backlog management, release planning, and stakeholder collaboration, with a focus on maximizing product value in agile environments.

• Professional Scrum Master I (PSM I) – Scrum.org

  Concentrates on Scrum principles, facilitation techniques, team dynamics, and the creation of effective and sustainable agile workflows.

• Data-Driven Design: Quantitative Research for UX – Interaction Design Foundation (IxDF)

  Focuses on analytics, metrics, and experimental methods such as A/B testing to evaluate user behavior and improve digital products based on measurable evidence.

• Emotional Design – How to Make Products People Will Love – Interaction Design Foundation (IxDF)

  Examines how perception, emotion, and cognitive psychology influence user behavior, trust, and long-term engagement, and how these factors can be incorporated into product design.

• Mobile UI Design & Design Thinking: The Ultimate Guide – Interaction Design Foundation (IxDF)

  Covers mobile usability principles, interaction patterns, responsive design considerations, and structured design thinking methods for solving complex user and business problems.

• IHK Certification “Digital Transformation Manager” – IHK

  Focused on digital business models, process optimization, change management, and the strategic implementation of digital initiatives within organizations, including the alignment of technology, processes, and people.

These certifications represent a continuous and structured approach to professional development, combining technical understanding, product strategy, user-centered design, and business thinking—all essential components for designing and delivering effective digital products.